Corporate social responsibility (CSR) is a task that companies and national agencies are increasingly adopting as a voluntary commitment to improve the educational, cultural, economic and social level of community members through a wide range of services. CSR is not a mere participation in welfare or voluntary activities. In addition to abidance by regulations, it includes health and environmental sectors, human rights and local communities' development. CSR also emphasizes principles of fair competition, non-monopoly businesses, consumer protection, transparency, administrative and financial integrity and ethical conduct. In fact, the definition of CSR can be as holistic as to include any effort that would lead to improving the services presented to communities, creating job opportunities, offering equitable wages, ensuring occupational safety and identifying solutions for social and environment problems.

Realizing the importance of adopting CSR and participating in royal interventions and seeking to meet the objectives of the 'National Agenda' and 'All Jordan' document, the Commission included CSR as a main objective in its general strategy.